Upon placing your order with MayaVedic, you will promptly receive an email confirmation acknowledging receipt of your order. Subsequently, we will notify you via email or mobile correspondence upon dispatch, confirming the acceptance of your order.
At the moment we do not accept Cash on Delivery as a mode of payment for your orders. The service may be available in the near future depending upon our payment gateway partners.
Dispatch times for all ordered products may vary between 2- 4 business days.
Before dispatch, each product undergoes thorough inspection and careful packaging to ensure its safety during transit. We entrust these products to our reliable delivery partners for prompt and secure delivery to your provided address.
SHIPPING WITHIN INDIA – DOMESTIC SHIPPING
We offer free shipping on all products when paid online by credit card or debit card or any other payment option available on our website. Once shipped, please wait for 5-7 working days from dispatch for your goods to reach the destination.
Our delivery partners are India Post and DHL and they strive to deliver your package at your earliest convenience.
INTERNATIONAL SHIPPING
We ship to almost all major countries. All the international payments are accepted via Paypal and RazorPay. Please be aware that the above shipping charges are not inclusive of any custom or import duties that may be levied upon reaching the destination country. We have no control over these charges and are unable to estimate what they may be. The buyer will need to pay these charges directly to the local authorities. We use reputed international freight and courier companies for priority shipping which usually takes 10-12 working days. However, the exact time taken is subject to destination country, custom clearances and any other external factors that may affect the shipping time.
We ship all our International orders via SpeedPost Express Delivery via IndiaPost International with Tracking Number. The tracking number will be shared with you via email to enable easy tracking of the parcel and safe delivery. The delivery time will depend on the country and location and will be from 5 to 15 business days to complete the delivery. You can track your parcel by submitting your consignment number on this link. (https://www.indiapost.gov.in/_layouts/15/dop.portal.tracking/trackconsignment.aspx)
For certain metaphysical products that are considered heavy (Above 2500 grams/5.5 lbs) or occupy larger space when packed (Bigger than 2 Cubic Sq/ft) then we will choose to process the shipping via DHL International. The delivery time will depend on the country and location and will be from 4 to 8 business days to complete the delivery. You can track your parcel by submitting your consignment number on this link. (https://www.mydhli.com/global-en/home/tracking.html)
In the event of difficulty reaching the provided address or scheduling delivery at a suitable time, they will engage with you to resolve any issues. Hence it is advised you also provide your mobile number as your contact number that will be mentioned in the
Most orders are dispatched within 2 days, excluding Sundays and public holidays.
ORDER CANCELLATION
If you wish to cancel your order for some reason or your order was placed by mistake, write to us within 24 hours of placing the order at hello@mayavedic.com after which the order cannot be cancelled